Privacy policy

Serve is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal details: name, email, address, phone number (when you place an order or contact us).

  • Payment details: processed securely via our payment provider – we do not store your full card details.

  • Website usage data: cookies, IP address, browser type, and how you use our site (via analytics).

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate with you about your order or our products.

  • Improve and personalise your shopping experience.

  • Meet legal and tax obligations.

  • Send marketing emails (only if you’ve opted in – and you can unsubscribe anytime).

3. Sharing Your Information

We only share your personal data with:

  • Trusted service providers (e.g. payment processors, delivery partners).

  • Legal authorities if required by law.
    We will never sell your data to third parties.

4. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control or disable cookies in your browser settings. For more details, see our [Cookie Policy].

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (where legally possible).

  • Withdraw consent for marketing.

  • Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been breached.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.

7. How Long We Keep Your Data

We only keep your personal data for as long as necessary to fulfil the purposes outlined above, or to meet legal and tax obligations.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us at:

Serve Padel
Email: info@servepadel.co.uk